Service Manager - The Pendant

The Garrett Companies • Aurora, CO

1d • $37 • Onsite

About The Position

The Garrett Companies is seeking an energized and driven Service Manager who thrives in a fast-paced environment and takes pride in keeping a community running at its best. In this role, you’ll lead the maintenance team with confidence, ensure apartment homes are move-in ready, and keep amenities and common areas in top condition for residents to enjoy. From managing supplies and service requests to mentoring your team and partnering with the leasing staff, you’ll be at the center of creating a community experience that exceeds expectations. Location: The Pendant - Aurora, CO Pay: $37 per hour

Requirements

• 3+ years experience as a Service Supervisor.
• HVAC and EPA certification required, CPO certification strongly preferred.
• Must provide own tools.
• Valid driver’s license required.
• Experience with Property Management software, Entrata preferred.
• Must be willing to be on call and take emergency calls after standard working hours.
• Positive attitude.
• Relentless problem solving skills.
• Will never claim the work of others as their own.
• Ability to anticipate.
• Understanding the difference between causation and correlation.
• Every member of our team is willing to work and support all levels.
• Ability to climb up to four flights of stairs to access apartments.
• Ability to walk several acres to inspect community.
• Must be able to lift 50-75 lbs. to perform all aspects of the job on a daily basis.
• Possibly operating dangerous equipment.
• Physical work may include moving furniture and equipment, shoveling, raking, lifting, climbing, walking, etc.
• Must be able to adapt to inclement weather.
• Ability to sit or stand for long periods at a time

Nice To Haves

• CPO certification strongly preferred.
• Experience with Property Management software, Entrata preferred.

Responsibilities

• Ensure apartment homes that have been delivered by construction are move-in ready, and consistently inspect amenities to make sure they are always in proper working condition and clean.
• Resolve any customer and/or resident-related concerns or objections as they arise.
• In conjunction with the Community Manager, complete move-in/ move-out inspections with residents.
• With Community Manager’s input, initiate, prioritize, and assign individual maintenance team daily activities, including service requests, housekeeping, apartment turns, compliance, and ordering of supplies.
• Develops maintenance team members as a mentor.
• With guidance from the Community Manager, appropriately uses performance counseling to correct and/or improve performance issues when necessary.
• Maintains relationships with vendors, residents, team members, and associates on a professional level at all times.
• Consistently and effectively communicates with the Community Manager and relevant teams regarding community performance.
• Keeps in compliance with and abreast of all OSHA regulations.
• Works with and supervises outside contractors and vendors.
• Performs other duties as assigned by Management.
• Inspects apartment homes, buildings, and common areas regularly.
• Creates service requests to assign repairs of observed maintenance or housekeeping needs.
• Develops and maintains preventative maintenance schedule for applicable equipment.
• Conducts quarterly community audits to include: all operating mechanical and non- mechanical parts; electrical, HVAC, plumbing, roofs, balconies, etc.
• Ensures compliance with State, Federal and local codes and oversees City and Fire Inspections.

Benefits

• Membership in professional organizations and continuing education is supported by The Garrett Companies.
• Company specific Edge 2 Learn training provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed