Service Manager

West Point Ford • West Point, VA

2d • $100,000 - $150,000

About The Position

Now Hiring: Service Manager – West Point Ford Are you a lead technician, lane manager, or service department leader ready to take the next step in your career? West Point Ford is seeking a Service Manager to lead a high-performing team in a modern, air-conditioned 12-bay facility —freshly renovated and built for technician efficiency and customer satisfaction. This role is open due to internal promotion —our current manager is moving up to oversee one of the largest shops in our group. If you’re looking for a dealership that values leadership, innovation, and internal growth, this is the opportunity. What You’ll Oversee: A team of 10–15 skilled technicians and service staff A 12-bay, drive-in shop , fully climate-controlled and recently renovated A Mobile Service Truck and Mobile Escape for convenient remote service Quick Lane Express Service operation Supported by the largest parts department in Central Virginia , with over $4 million in inventory Open only the last two Saturdays of each month (7:30 AM – 12:30 PM) — closed Sundays Tools & Technology: Xtime used for digital inspections, customer communication, and sales optimization PBS Systems DMS for streamlined dealership management A centralized BDC handles all service scheduling , freeing up your team to focus on shop productivity and guest experience We’re a tech-forward team that continuously embraces tools to improve workflow and service delivery Collaboration & Support: You’ll join a team of Service Managers from across our dealer group for weekly collaboration meetings —sharing ideas, discussing challenges, and building solutions together Report directly to Jeff Meyer , an experienced, supportive leader committed to your success What We Offer: Salary + commission , with performance-based bonuses 401k match, competitive benefits , and more At least 3 Saturdays off per month First-year earnings estimated at $100,000–$150,000 Growth-focused environment with clear pathways for advancement Preferred Background: Ford experience preferred Previous leadership as a lane manager, shop foreman, or tech team lead Join a dealership that puts people, progress, and performance first. Apply today to lead the team at West Point Ford.

Nice To Haves

• Ford experience preferred
• Previous leadership as a lane manager, shop foreman, or tech team lead

Responsibilities

• Oversee a team of 10–15 skilled technicians and service staff
• Oversee a 12-bay, drive-in shop , fully climate-controlled and recently renovated
• Oversee a Mobile Service Truck and Mobile Escape for convenient remote service
• Oversee Quick Lane Express Service operation
• Supported by the largest parts department in Central Virginia , with over $4 million in inventory

Benefits

• 401k match
• competitive benefits
• performance-based bonuses
• At least 3 Saturdays off per month
• First-year earnings estimated at $100,000–$150,000
• Growth-focused environment with clear pathways for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed