Service Manager-The Heritage at Leesburg
About The Position
At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Service Manager, you lead the maintenance team in maintaining the physical integrity of a multimillion dollar, multifamily apartment home community.
Requirements
- Solid record of carpentry, plumbing, and electrical repair experience
- Impeccable record-keeping and reporting skills
- Physical agility and mobility
- Resourceful problem solver
- Current EPA and CPO certifications
Responsibilities
- Lead the maintenance team in maintaining the physical integrity of a multimillion dollar, multifamily apartment home community
- Diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
- Make your community a higher functioning and more efficient place for residents to call home
- Help your team anticipate problems that residents might have before they even occur
- Serve as your community’s point person for creating a worry-free living environment
- Fearlessly lead a team of technicians as they perform routine preventive maintenance and make timely, high-quality repairs
- Share your wisdom and insights with the team, prioritize their tasks, make sure they follow protocol, and motivate them to go above and beyond the call of duty
- Oversee and inspect your team’s work, and sometimes perform the tasks yourself
- Make sure your team is constantly on the lookout for areas of concern, using our “safety first” motto
- Keep track of a crazy number of details without feeling like your head might explode
- Act as the gatekeeper of maintenance information — tracking and assigning everything from resident service requests to preventive maintenance records
- Manage to keep the service vendors, maintenance budget, and supplies inventory on track
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
