Service Manager

EquipmentShare-posted 3 months ago

$75,000 - $105,000/Yr

Full-time • Mid Level

Poway, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

At EquipmentShare, we're not just filling a role — we're assembling the best team on the planet to build something that's never been built before. We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We're hiring a Service Manager at our rental facility in Poway, CA, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position will be responsible for leading a team of Heavy Equipment Maintenance Technicians (Mechanics).

Use tech to create, assign, and monitor work orders.
Track machine service intervals and order parts.
Diagnose issues faster by pulling data from hundreds of makes and models.
Coordinate and supervise quality performance of equipment mechanics and service personnel.
Schedule repairs for customer and company owned rental equipment.
Maintain and nurture existing customer relationships to ensure 100% satisfaction.
Promptly respond to and resolve customer inquiries, requests, complaints or other communications.
Employee training and development and maintaining a safe work environment.
Other duties, assigned as needed.

Industry knowledge (rental industry or related construction field).
Ideally three years of maintenance and service experience.
Strong interpersonal and problem solving skills.
Adaptable to the fast pace of a growing company.
Ability to quickly educate themselves about and stay up-to-date on the latest EquipmentShare products and services.
Competitive, but thrive in a team oriented environment.
Superior customer service, teamwork and verbal/written communication skills.
High School diploma, Trade school certificate preferred.
Experience in field service, maintenance and repair preferred.
Experience leading maintenance teams.
Valid driver's license with acceptable driving record.
Must be at least 21 years old to operate company vehicle.

Experience and/or a background in the construction industry.

Monthly Family Dinner Night.
Competitive compensation: Base salary plus Company Profit Sharing Plan.
Company provided truck.
Full medical, dental, and vision coverage for full-time employees.
401(k) and company match.
Generous PTO + paid holidays.
Gym membership stipend + wellness programs.
Annual tool and boot reimbursements for those in applicable jobs.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Access to industry leading diagnostic tools.

Track Jobs with Teal

Job Search Resources

•

AI Resume Builder

•

IT Service Manager Resume Examples

•

IT Service Manager Cover Letter Examples

Service Manager

Job Search Resources

Tools

Career Hubs

Guides

Company