Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. The Service Manager position requires intermediate level experience and is responsible for ensuring that business services are available to end users, allowing them to perform their day-to-day operations without interruption of service. This role supports AT&T's most complex and strategic customers by creating a broader and deeper relationship with the customer and owning the customer service experience. The position involves working across multiple technical organizations and partnering with others in service management, sales, and service delivery.