Service Manager - Power & HVAC

United Rentals • Wixom, MI

118d

About The Position

As a Service Manager at United Rentals, you'll be the leader of a major maintenance enterprise within the Power/HVAC Division. You'll have the opportunity to hire and motivate an amazing team of Service Technicians and Equipment Associates. You will maintain and repair a variety of specialty rental equipment and support assets assigned to the Power/HVAC fleet to ensure safe operation and readiness for rental. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.

Requirements

• High school diploma or equivalent.
• 3-5 years of operations and shop management experience with background in repairing and maintaining the equipment stated above.
• Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic and other systems.
• Advanced knowledge of heavy equipment, the manufacturers' warranty process, and the work order / time spent accounting process.
• Experience on diesel, hydraulic and electrical systems that allows for independent assessment and diagnosis in most situations.
• Valid driver's license with acceptable driving record.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills particularly with Microsoft Excel.

Responsibilities

• Supervise the preventative maintenance, trouble shooting, and repair of a variety of equipment, including but not limited to Silent Diesel Generators 20kw to 1.5MW, Air-Cooled Chillers 10 to 400 Tons, Rental Industry Air-Conditioners 5 to 40 Tons, Desiccant Dehumidifiers and Negative Air Machines, Electrical Distribution, Load Banks.
• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes.
• Supervise Service Technicians, ensuring safety policies and procedures are followed at all times.
• Build strong customer relationships through the delivery of high quality and timely customer service.
• Apply United Rental policies to maximize productivity while maintaining a safe work environment in a clean, organized facility.
• Manage the shop operating expenses.
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics.
• Meet on regular basis with Branch Managers, reporting any problems and discussing possible solutions.
• Other duties assigned as needed.

Benefits

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Rental and Leasing Services
• Education Level: High school or GED