Service Manager--Louisville, Kentucky

Opc Pest Control • Louisville, KY

394d • $52,000 - $62,000

About The Position

The Service Manager at OPC Pest Services is responsible for coordinating the daily activities of Pest Control Professionals while ensuring high-quality customer service and technical support. This role involves mentoring and training technicians, performing pest control services, and maintaining operational efficiency within the team. The Service Manager plays a crucial role in upholding the company's mission to protect customers' health and property through effective pest management solutions.

Requirements

• Must be at least 18 years old.
• Must have at least 2 years' supervisory and leadership experience.
• Must have at least 5 years' progressive pest control experience.
• High School Diploma/GED required.
• Valid driver's license required.
• Experience in home services industry is a plus.

Nice To Haves

• Experience in home services industry is a plus.

Responsibilities

• Lead and mentor service technicians and provide highly skilled 'hands-on' management.
• Train and develop technicians to motivate the team in providing high-quality customer and technical services.
• Perform quality pest control services and fill in on open routes as necessary.
• Conduct in-house and in-field technician training and meetings.
• Monitor scheduling and routing to drive efficiencies and productivity.
• Guide service technicians in resolving client issues and concerns and ensure that customer expectations are met.
• Interact with both commercial and residential clients and perform quality site inspections.
• Review and submit service-related documents and reporting.
• Assist with interviewing and selecting service technicians.
• Maintain inventory of equipment and supplies, perform vehicle and uniform inspections.

Benefits

• Competitive salary between $52,000 to $62,000 annually dependent upon experience.
• Annual performance bonus opportunities.
• Take home vehicle for work.
• Comprehensive benefits package including low cost medical, dental, vision insurances.
• 401(k) plan with 4.5% company match.
• Rollins employee stock purchase plan.
• Generous PTO program, earning 15 PTO days your first year.
• Paid holidays.
• Employer discount program through PerkSpot.
• Continuous training and education opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: High school or GED