Service Manager III

BH Management • Nashville, TN

134d • $31 - $39

About The Position

As the Service Manager III, you'll have a big mission. If you choose to accept it, your mission will be to coordinate the work of employees who repair and maintain buildings/facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new construction or modification of existing properties. Performs a variety of complicated tasks. Responsible for maintaining an adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as ‘what' was done here at BH!

Requirements

• More than 5 years of progressive maintenance and safety experience.
• Experience managing more than 500 units and/or multiple communities totaling 500+ units.
• Advanced computer skills and industry specific technology to coordinate and help respond to resident/management requests for the property.
• Regularly performs manual, task-oriented work independently and prioritize tasks.
• Assigning tasks to multiple teams.
• High School diploma is a plus.
• Required Certifications: EPA Core, Type I-Appliances, Type II-HVAC, Certified Pool Operator.
• Required to provide own (industry-specific) hand tools.

Responsibilities

• Using independent judgment, completes maintenance employee schedules and communicates assignments to maintenance staff.
• Participates in the site staffing needs with the Community Manager.
• Assesses training needs of employees, provides input for needed training programs, coordinates and schedules appropriate training.
• Responsible for safety and skill training for all maintenance employees.
• May assist with completing written property safety audits.
• Responsible for daily property and grounds inspection to look for needed maintenance and liability hazards.
• Ensure all repairs / replacements are assigned and completed within company standards, including interior / exterior rehabilitation and construction projects.
• Assists with monitoring of resident satisfaction and ensures follow up on the results by property maintenance staff.
• Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements.
• Employs the knowledge of mechanical methods, practices, and tools in the inspection and repair of faults in a range of mechanical equipment/components.
• Inspects, maintains, installs, repairs, replaces, and cleans equipment.
• Assist in ensuring that established preventive maintenance programs are implemented, followed and documented per BH program guidelines.
• Has a complete understanding and working knowledge of the company's policies and procedures, and ensures team's understanding and compliance.
• Responsible for the maintenance and security of all property-issued tools.
• Shares on-call responsibilities, including inclement weather conditions, with the maintenance team.
• Responds to resident request per company standards.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: No Education Listed