Service Maintenance Technician III

The Community Builders•Yonkers, NY

14h•Onsite

About The Position

Under the direction of the Service Maintenance Manager, the Service Technician III is responsible for promptly responding to all service requests, apartment turnover preparation and the preservation and maintenance of the property. This Lead Tech role will have a high degree of building trades skills and work independently to handle a variety of apartment interior, exterior and the site grounds. The Service Technician III is vital to the successful maintenance of the property, through excellent customer service focus and a positive and productive relationship with other team members. This position has a requirement of five days a week in office.

Requirements

Ability to read, write, understand and communicate in English
Basic skills with computer and hand held devices
Valid Driver’s License and reliable transportation.
Strong attention to detail, organizational, time-management and problem solving skills.
Superior customer service skills including the ability to manage difficult customers and/or situations.
High School diploma or equivalent required.
Trade school or 5 years of progressive responsibility in property management or hospitality.
Experience in diagnostics and troubleshooting.
Minimum of 5 years of advanced hands-on repair experience in three or more building trades

Nice To Haves

Bilingual skills a plus!
Knowledge of Federal Fair Housing Laws & Guidelines a plus.
REAC/HQS experience preferred
Industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) preferred

Responsibilities

Diagnose and perform repairs for appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC
Respond and complete to all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service Manager
Complete or monitor vendor preventive maintenance task completion for building systems, equipment and components.
Prepare and perform repairs to vacant apartments to be ready for new resident move-ins
Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal.
Prepare and make repairs for REAC/HQS inspections and audits.
Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE
Available for weekend work, on-call rotation and emergency service call duties.
Assist Maintenance Supervisor with providing technical guidance to Maintenance Tech I and II
Assist Maintenance Supervisor with contractor/vendor management