Service Maintenance Technician II
About The Position
Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive Position Description Under the direction of the Service Maintenance Manager the Service Technician II is responsible for promptly responding to all service requests apartment turnover preparation and the preservation and maintenance of the property This role will have a strong degree of building trades skills and work independently to handle a variety of apartment interior exterior and the site grounds The Service Technician II is vital to the successful maintenance of the property through excellent customer service focus and a positive and productive relationship with other team members
Requirements
- Ability to read write understand and communicate in English bilingual skills a plus
- Basic skills with computer and hand held devices
- Knowledge of Federal Fair Housing Laws & Guidelines a plus
- Knowledge of all hand and power tools cleaning supplies and Personal Protection Equipment PPE
- Valid Drivers License and reliable transportation
- Strong attention to detail organizational time management and problem solving skills
- Superior customer service skills including the ability to manage difficult customers andor situations
- Occasionally ascendsdescends a ladder to service the lights and ceiling fans
- Frequently moves equipment weighing up to 50 pounds across sites
- Constantly works in outdoor weather conditions
- High School diploma or equivalent required
- Trade school or 3 years of progressive responsibility in property management or hospitality
- Minimum of 3 years of advanced hands on repair experience in two or more building trades
Nice To Haves
- REACHQS experience preferred
- Industry Trade certificationsDegrees NAHMS CAMT OSHA HVAC ETC preferred
Responsibilities
- Diagnose and perform repairs for appliances carpentry hardware accessories masonry painting as well as basic electrical plumbing and HVAC
- Respond and complete to all service requests and on call emergencies in a timely and professional manner as directed by the Community Manager or Service Manager
- Complete or monitor vendor preventive maintenance task completion for building systems equipment and components
- Prepare and perform repairs to vacant apartments to be ready for new resident move ins
- Maintain grounds and common spaces through cleaning trash management landscaping and snow removal
- Prepare and make repairs for REACHQS inspections and audits
- Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE
- Available for weekend work on call rotation and emergency service call duties
- Assist Maintenance Supervisor with providing technical guidance to Maintenance Tech I
Benefits
- Medical dental and vision insurance
- 12 Paid Holidays & tenure based PTO accruals
- Employer contributions to Health Savings Accounts
- Company paid Life & Disability Insurance
- 403b retirement plan with company match
- Tax advantage accounts commuterparking medical & dependent care FSA
- Hospital & Critical Illness Insurance
- Confidential 247 Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Construction of Buildings
Education Level
High school or GED
Number of Employees
501-1,000 employees
