Service Maintenance Technician I

The Community Builders • Durham, NC

74d

About The Position

Under the direction of the Service Maintenance Manager, the Service Maintenance Technician I is responsible for the completion of general maintenance and janitorial tasks which help to preserve the property and provides a quality living environment for the residents. This role has primary accountability for the overall cleanliness, physical appearance, and presentation of the community while maintaining a positive productive relationship with the other team members and with residents. The Service Maintenance Technician I will provide basic support to the maintenance team in carpentry, plumbing repairs, and apartment turnover preparation.

Requirements

• Ability to read, write, understand, and communicate in English; bilingual skills a plus.
• Basic skills with computer and hand held devices.
• Knowledge of Federal Fair Housing Laws & Guidelines a plus.
• Knowledge of all hand and power tools, cleaning supplies, and Personal Protection Equipment (PPE).
• Valid Driver's License and reliable transportation.
• Strong attention to detail, organizational, time management, and problem solving skills.
• Superior customer service skills including the ability to manage difficult customers and/or situations.

Nice To Haves

• 1 year of maintenance, janitorial, landscape, and/or handyman experience preferred.

Responsibilities

• Provide basic support to repair appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC.
• Respond and complete to all service requests and on call emergencies in a timely and professional manner as directed by the Community Manager or Service Manager.
• Assist in preventive maintenance tasks for building systems, equipment, and components.
• Prepare and perform repairs to vacant apartments to be ready for new resident move ins.
• Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal.
• Assist in REACHQS inspections and agency audits.
• Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE.
• Available for weekend work, on call rotation, and emergency service call duties.

Benefits

• Medical, dental, and vision insurance.
• 12 Paid Holidays & tenure based PTO accruals.
• Employer contributions to Health Savings Accounts.
• Company paid Life & Disability Insurance.
• 403b retirement plan with company match.
• Tax advantage accounts: commuter/parking, medical & dependent care FSA.
• Hospital & Critical Illness Insurance.
• Confidential 24/7 Employee Assistance Program.

What This Job Offers

• Career Level: Entry Level
• Industry: Construction of Buildings
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees