Service Lot Attendant

Harnish Auto Family•Everett, WA

10d•Onsite

About The Position

Top performers deserve top opportunities—come grow your career with a team that invests in its people! At Harnish Auto Family, people matter. As a family-owned dealership group serving the Puget Sound for more than 40 years, we focus on building strong teams, supporting our communities, and providing employees with opportunities to grow and build lasting careers. Job Summary: The Automotive Service Lot Attendant is responsible for maintaining organization, safety, and efficiency within the service drive and dealership lot. This role supports the Service Department by transporting, parking, staging, cleaning, and preparing customer and inventory vehicles while ensuring a positive customer experience. At Harnish Auto Family, we believe in more than just selling cars; we're dedicated to providing exceptional automotive experiences to our customers. As a family-owned and operated dealership, we prioritize integrity, transparency, and customer satisfaction above all else. With a rich history spanning 4 decades, our commitment to excellence has earned us a reputation as a trusted name in the automotive industry. Beyond sales and service, community engagement is at the heart of what we do. We're proud to sponsor local events, charities, and initiatives that make a positive impact in the areas we serve. Our dedication to giving back reflects our core values and strengthens the bond we share with our community. Join us at Harnish Auto Family, where passion, integrity, and customer satisfaction drive everything we do. Together, let's embark on a journey to redefine automotive excellence and create lasting relationships with our valued customers. Apply now! We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements

Excellent verbal and written communication skills, with ability to build rapport quickly.
Strong negotiation, closing, and customer service skills.
Ability to work independently and as part of a team in a fast-paced environment.
Professional phone etiquette and positive attitude.

Responsibilities

Greet customers in the service drive in a professional and courteous manner
Safely move, park, and retrieve customer and dealership vehicles
Maintain organized flow of vehicles in service lanes, parking lots, and storage areas
Assist Service Advisors and Technicians with vehicle staging and positioning
Perform visual inspections for damage and document as required
Install protective coverings (seat covers, floor mats, steering wheel covers)
Shuttle vehicles between dealership locations if required
Maintain cleanliness of service drive, lot, and parking areas
Monitor lot for safety hazards and report concerns immediately
Ensure keys are properly tagged and secured according to dealership policy
Maintain a clean, organized, and safe work area.
Report any safety issues, equipment defects, or hazards immediately to management.
Adhere to all company policies, scripts, and customer service standards.
Maintain a professional appearance and conduct consistent with dealership standards.
Support management initiatives related to revenue growth, compliance, and customer satisfaction.
Maintain high ethical standards and represent the dealership professionally at all times.
Adhere to attendance, scheduling, and timekeeping expectations.
Complete all required training, certifications, and compliance courses on time.
Perform other duties as assigned by management.