Service Lot Attendant Crown Acura

Asbury Automotive • Richmond, VA

17h • Onsite

About The Position

Crown Automotive, part of Asbury Automotive Group (a Fortune 500 company), is a leading franchised automotive retailer in the United States. The company is committed to redefining the traditional dealership model through innovative technologies like Clicklane and by fostering a supportive and inclusive environment for its team members, guests, and partners. Asbury's culture is driven by its North Star and Compass, powered by DRIVE values, aiming to be the Most Guest Centric Automotive Retailer. The company has been recognized as one of the best places to work by Newsweek and US News & World Report. The Service Valet/Porter role is crucial for providing exceptional guest experiences and making a positive impact daily. This position serves as the initial point of contact for service customers, greeting them upon arrival, checking them in for appointments, and moving their vehicles from the service drive to the shop.

Requirements

• Must be a minimum of eighteen years of age
• Must have a valid driver's license
• Must be able to pass pre-employment screening (background and drug test)
• Ability to work outdoors and on your feet for extended periods of time

Nice To Haves

• Ability to operate manual transmission is highly preferred

Responsibilities

• Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible
• Assist the Service Advisor in helping customers while maintaining organization in the service drive
• Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner
• Retain keys according to departmental safeguard procedures
• Actively promote effective working relationships with associates and departments in the dealership
• Follow dealership specific procedures for active vehicle delivery of the customers vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index
• Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership

Benefits

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)
• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance
• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Technician Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees