Service Lane Assistant

Audi Charleston • Charleston, SC

19h

About The Position

Audi Charleston is seeking a professional and energetic Service Lane Assistant to join our premier service department. This role is the first point of contact for our clients and plays a critical part in maintaining the flow and efficiency of our service operations. The ideal candidate will provide exceptional customer service and represent the Audi brand with excellence.

Requirements

• 1–2 years of experience in a customer-facing role (Automotive experience preferred but not required).
• Strong interpersonal and verbal communication skills.
• A high standard of personal presentation and a commitment to providing a luxury-level guest experience.
• Proficiency with basic computer systems and a willingness to learn specialized dealership software.
• Ability to work a full-time schedule, including rotating weekends.
• Valid South Carolina Drivers License required

Nice To Haves

• Automotive experience preferred but not required

Responsibilities

• Greet arriving customers in the service lane with a professional and welcoming demeanor.
• Conduct initial vehicle inspections and check-ins with high attention to detail.
• Coordinate vehicle movement within the service lane to ensure a seamless experience for both clients and technicians.
• Assist service advisors with documentation, scheduling, and client communications as needed.
• Maintain the cleanliness and organization of the service drive to reflect Audi’s luxury standards.

Benefits

• State-of-the-Art facility
• CAFE 125 Eligible Benefits - Health, Dental, Vision
• Employer Paid Life Insurance
• 401k
• Generous Paid Time Off (PTO) Accruals
• Paid Training
• Career Path

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed