Service Inventory Planning Systems Analyst

KLA • Ann Arbor, MI

2d

About The Position

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Key Responsibilities System Configuration & Feature Management Management of service planning system data input connectivity, monitoring, and governance Identify and document requirements for data feed and data management improvements and work with internal and external teams to complete successful development and implementation Evaluate the impact of configuration changes on downstream planning, execution, and reporting, and communicate impacts clearly to team members Business Analysis Develop data quality monitoring metrics, reports, dashboards etc Perform ad hoc analytics using a variety of tools and data sources Define and/or develop analytical tools in Power BI and other data visualization technologies See opportunities to improve data reporting landscape Testing, Validation & Continuous Improvement Develop and implement functional testing for configuration changes, new features, and improvements. Validate planning outputs against business expectations and real‑world results. See opportunities to simplify configurations, standardize logic, and improve system usability and scalability. Documentation & Communication Maintain clear documentation of system configuration, planning logic, assumptions, and data develop Support knowledge transfer, training, and enablement for business users and partners Act as an authority for the service inventory planning system

Requirements

• Database management and/or experience with large data-intensive enterprise systems
• Experience with service inventory planning systems such as Prophet by Baxter Planning, PTC SPM or equivalent
• Hands‑on experience configuring or supporting forecasting, inventory optimization, or supply operations in a service environment
• Experience translating business requirements into system logic, parameters, or configurations
• Strong analytical skills with the ability to interpret large data sets
• Proficiency with Excel and analytical tools; experience with SQL, Power BI, Tableau, or similar tools is a plus
• Understanding of inventory planning concepts such as demand forecasting, inventory optimization, service levels, transactional automation and reporting
• Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years

Nice To Haves

• Master’s degree in Computer Science, Information Systems, Engineering or related field

Responsibilities

• System Configuration & Feature Management Management of service planning system data input connectivity, monitoring, and governance
• Identify and document requirements for data feed and data management improvements and work with internal and external teams to complete successful development and implementation
• Evaluate the impact of configuration changes on downstream planning, execution, and reporting, and communicate impacts clearly to team members
• Business Analysis Develop data quality monitoring metrics, reports, dashboards etc
• Perform ad hoc analytics using a variety of tools and data sources
• Define and/or develop analytical tools in Power BI and other data visualization technologies
• See opportunities to improve data reporting landscape
• Testing, Validation & Continuous Improvement Develop and implement functional testing for configuration changes, new features, and improvements.
• Validate planning outputs against business expectations and real‑world results.
• See opportunities to simplify configurations, standardize logic, and improve system usability and scalability.
• Documentation & Communication Maintain clear documentation of system configuration, planning logic, assumptions, and data develop
• Support knowledge transfer, training, and enablement for business users and partners
• Act as an authority for the service inventory planning system

Benefits

• KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees