Service Inside Sales Specialist

GE Vernova • Phoenix, AZ

1d

About The Position

The Inside Sales Specialist supports the Power Transmission Services business by acting as a key interface between customers, sales teams, and internal technical and tendering functions. It is responsible for managing customer service inquiries, parts and standard service quotations, order follow-up, and contract-related requirements for assigned territory and accounts. The position contributes to service sales growth through proactive customer communication, quotation follow-up, and support of marketing campaigns, while ensuring a smooth and efficient sales and tendering process for power utilities, industrial customers, and energy sector clients. This is a structured sales support role with clear processes—while offering flexibility to prioritize tasks based on customer needs and changing business conditions.

Requirements

• Bachelor’s degree in a related field with 5+ years of technical sales support or customer service experience or 7+ years of direct experience supporting sales of technical industrial or manufactured products

Nice To Haves

• Strong organizational and time management skills with the ability to manage multiple priorities
• Experience following structured sales processes and maintaining accurate documentation
• Strong written and verbal communication skills
• Experience using CRM tools (Salesforce preferred) to manage leads and opportunities
• Familiarity with ERP systems (SAP preferred) for order processing and tracking
• Ability to coordinate cross-functional teams and manage multiple stakeholders

Responsibilities

• Partner with Service Sales Representatives, Key Account Managers, and Channel Partners to support sales growth within assigned territories and accounts
• Serve as the primary point of contact for customer inquiries related to parts quotations, orders, reports, invoices, agreements, and contract requirements
• Act as liaison between Outside Sales, customers, and internal Technical Product Support and Tendering teams to ensure a seamless sales process
• Manage the full quotation lifecycle: Receive and qualify parts quotation requests Create and track leads in CRM Define customer requirements Coordinate with tendering teams Prepare and submit competitive quotations Proactively follow up on open quotations to drive order closure and support the overall service winning strategy
• Support marketing campaigns and sales initiatives within assigned territories
• Maintain accurate CRM records and support customer account qualification processes

Benefits

• medical, dental, vision, and prescription drug coverage
• access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants
• tuition assistance
• adoption assistance
• paid parental leave
• disability benefits
• life insurance
• 12 paid holidays
• permissive time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level