Service Helper D

The Peggs Company•San Antonio, TX

33d

About The Position

The Peggs Company, Inc. is dedicated to excellent customer service and being an Employer of Choice. We will achieve these objectives by having a total commitment to the quality of our products, the safety and welfare of our employees, and by conducting our business with the highest level of integrity. We believe in open communication, hard work, and prudent management. These are our core values, the foundation on which our business culture is based. We will strive to provide value to our customers by offering safe, quality products and a positive, professional experience when working with any member of our organization. We are a 3rd generation, family-owned shopping cart and retail shelving display manufacturer headquartered in Riverside, CA with divisions and employees nationwide. SUMMARY Candidate must be fully adept at managing a service truck and other personnel. Proficiency in welding required. Knowledge of various shopping carts, their components and the methodology to properly repair them. An approved driving record with valid Drivers License and Insurance Company acceptance is mandatory.

Requirements

Working knowledge of hand tools, grinders, drills, impact gun, alignment tools, and other tools required to perform various jobs
Working knowledge of welding shopping carts and other material handling equipment.
Light truck driving experience required, valid Drivers License, acceptable driving record, and safe driving practices
Cart model and replacement part knowledge, with ability to identify, remove and install such parts
Working knowledge of steam cleaning, lubrication, wheel replacement, painting, alignment, salvaging, rebuilding, and other repair work
Communication skills in reading and conversing in English is mandatory.
Attendance is imperative because of customer preparation and co-worker dependability
Excessive tardiness is not acceptable, it affects customer service and co-workers

Nice To Haves

Certification is beneficial but is not a qualification for this specification
Communication in Spanish is beneficial, but not mandatory

Responsibilities

Driving between job sites, locally and out of town/state.
Welding using standard procedures of safety and proper welding techniques. Frame welds fully welded, all welds checked for strength, removal of all sharp edges or wires.
Steam cleaning using standard procedures of safety and proper steam cleaning techniques.
Cart repair knowledge
Use of power tools in a safe and proper manner.
Use of hand tools in a safe and proper manner.
General housekeeping of truck and daily work area.
Loading and unloading of parts and waste from truck on daily basis.
Responsible for coordinating each daily assignment with supervisor and service crew members.
Responsible for proper work attire, acceptable hygiene and grooming per employee handbook.
Completion of service orders and other required paperwork.
Supervising all service crew members on job.
Follow instructions of Service Manager
Communication between store personnel, other workers and Service Manager
Reporting accidents or other incidents to Leadperson and Service Manager