Service Greeter - Mazda of Columbus

Germain Automotive Partnership • Columbus, OH

4h

About The Position

Job Responsibilities:

· Greet incoming customers and assist them out of their vehicles.
· Provide service advisors with customer information when they arrive.
· Assist in transferring customer belongings between vehicles.
· Keep service drive area clean and stocked with supplies.
· Shuttle service customers as needed.
· Pull service vehicles around during pick up.
· Take out trash.
· Check and adjust tire pressures.
· Help customers with vehicle concerns.
· Greet customers at the cashier window in a pleasant and professional
manner.
· Cash out and go over customer invoices as needed.
· Receive cash, checks and credit card payments from customers; record and
amount received.
· Make change and issue receipts to customers.
· Provides refunds or credit memorandums to customers for returned
merchandise or as directed by managers.
· Reconciles cash drawer daily.
· Work with department managers to keep up to date with new products
,services offered, features , value and any changes in pricing.
· Answers customer questions about service performed or products purchased or
refer them to someone who can.
· Handles customer complaints with integrity and poise and, when necessary,
refers dissatisfied customers to the appropriate individuals for resolution.
· Provides clerical and secretarial assistance to departments as needed.
· Acts as backup to switchboard operator.
· Maintains a professional appearance.
· Keeps work area neat and clean.
· Other tasks as assigned.

Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT!

Requirements

• Strong communication and customer service skills.
• Valid driver’s license is required.
• Ability to pass pre-employment testing to include background check, drug test and motor vehicle report is required.
• Evening hours are required

Nice To Haves

• Prior automotive experience is not required but may be a plus.
• Bilingualism is not required but can be very helpful.

Responsibilities

• Greet incoming customers and assist them out of their vehicles.
• Provide service advisors with customer information when they arrive.
• Assist in transferring customer belongings between vehicles.
• Keep service drive area clean and stocked with supplies.
• Shuttle service customers as needed.
• Pull service vehicles around during pick up.
• Take out trash.
• Check and adjust tire pressures.
• Help customers with vehicle concerns.
• Greet customers at the cashier window in a pleasant and professional manner.
• Cash out and go over customer invoices as needed.
• Receive cash, checks and credit card payments from customers; record and amount received.
• Make change and issue receipts to customers.
• Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
• Reconciles cash drawer daily.
• Work with department managers to keep up to date with new products ,services offered, features , value and any changes in pricing.
• Answers customer questions about service performed or products purchased or refer them to someone who can.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
• Provides clerical and secretarial assistance to departments as needed.
• Acts as backup to switchboard operator.
• Maintains a professional appearance.
• Keeps work area neat and clean.
• Other tasks as assigned.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Weekly Pay
• Parental Leave
• Employee Assistance Program
• 401K
• Life Insurance
• Short and Long-term Disability Insurance
• Paid time off
• Employee Discounts
• State of the art technology

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed