Service Greeter

Simi Valley Toyota•Simi Valley, CA

3d•$18

About The Position

At Simi Valley Toyota, we strive to make every customer a customer for life. Happy employees make happy clients, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from us through the years.

Requirements

Extraordinary communication skills both verbal and written
Professional appearance and outstanding work ethic
Positive outlook with a high-energy personality
Superior customer service skills
Self-starter and self-motivated
Ability to work well in a dynamic environment
Valid driver's license and clean driving record

Responsibilities

Greet customers in friendly and professional manner as they enter service department.
Receive cash, checks and credit card payments from customers; record amount received.
Compute customer bills, make change and issue receipts to customers; reconcile cash drawer daily.
Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
Work with department managers to stay on top of new products and services offered, their features and value, and any changes in price.
Answer customer questions about service performed or products purchased or refer them to someone who can.
Handle customer complaints with integrity and patience and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.