Dolan Dodge Service Greeter

Dolan Auto Group•Reno, NV

1d•Onsite

About The Position

Dolan Auto Group, named Best Place to Work in Northern Nevada, is looking for a Service Greeter to welcome our customers with a warm and welcoming greeting, obtain personal information relative to their vehicle and scan the VIN bar code with an iPad to upload the vehicle into our system. They will then introduce the customer to a Service Advisor who will help the customer get their vehicle the care it needs. . Why Dolan? We are an exciting, dynamic, and highly successful team. We are big community supporters and provide a fun, exciting, and collaborative workplace where growth and advancement opportunities abound. We offer a generous comprehensive compensation and benefits package. At Dolan Auto Group, it's all about the drive. The drive to do better. To improve each and every day. To move expectations forward. To break away from the status quo and to connect to our community like never before. Not only are we big community supporters, but we also provide a fun, fast-paced, and rapidly growing workplace where growth and advancement opportunities abound for over 600 local residents, we call the Dolan Family. A Few Things Worth Knowing about Dolan Auto Group: Dolan Auto Group has been serving the Reno Tahoe community since 1982, currently employing over 600 local residents. We take pride in being a family-owned and operated business dedicated to treating our employees and customers like family, all while working to make a difference in the lives of those in our community who need it most. Voted Best Place to Work and received 1st place: 2020, 2021, and 2022. Best Place to Work Finalist 2016, 2017, 2018 - voted for by over 550 employees. Most Philanthropic Business by NNBW. Business Recognition Program Honored by the City of Reno. Get In and Join the Family!

Requirements

High School diploma or equivalent.
Possess an acceptable driving record and a valid driver's license.
Be at least 18 years of age.
Ability to multi-task in a fast-paced work environment.
Strong organizational skills and detailed oriented.
Strong communication skills.
A team player who is focused on providing exemplary customer service.

Responsibilities

Greets customers in a timely, friendly manner and obtains vehicle information.
Refers to service history, inspects the vehicle, and recommends additional needed service.
Notifies dispatcher of incoming work.
Contacts extended warranties.
Maintains high customer satisfaction standards.
Maintains a professional appearance.
Keeps work area clean.

Benefits

Paid Time Off/Vacation and Sick Time.
Employer-Paid Health Insurance.
Employer-Paid Dental Insurance.
Employer-Paid Vision Insurance.
Employer-Paid Short-Term Disability Insurance.
Employer-Paid Term Life Insurance.
Employer-Matched Christmas Club Savings Fund.
Employee pricing on vehicle purchases, service, and parts.
Training, tuition, and certification reimbursement for job-specific training.
Exclusive employee discounts are available through select local businesses.
401 (k) Retirement Plan: In addition, optional Allstate supplemental benefits are available at the employee's expense, including additional dental, vision, short-term disability, accident, cancer, etc.