Service Greeter

Casey VolkswagenNewport News, VA
22dOnsite

About The Position

Casey Auto Group is seeking a Full-Time Service Greeter/Service Lot Attendant to join our team! If you are looking for a career in a fast-paced environment that will utilize your strong multi-tasking and customer service skills and provide a path to advancement, consider the Casey Auto Group! What You'll Be Doing: This dynamic role is primarily based in our busy service drive, where you'll be the friendly first point of contact for our customers. Your responsibilities will include: Customer Service & Vehicle Prep: Greeting every customer with an upbeat attitude and escorting them to their assigned Service Advisor. Assisting Service Advisors with various tasks. Dressing vehicles for service (applying steering wheel, seat, and floor covers). Performing initial vehicle checks, including testing batteries and topping off fluid levels . Attaching key tags to vehicles. Moving and parking customer vehicles safely and efficiently. Vehicle Delivery & Lot Maintenance: Preparing customer vehicles for delivery —checking tire pressure and fluids under the hood , and ensuring vehicles are washed, vacuumed, and sanitized . Maintaining the cleanliness, organization, and appealing appearance of the service lane, surrounding areas, and immediate parking lots. Work Environment & Requirements: Be prepared for a role that keeps you moving! This position requires extensive walking, kneeling, and bending in a variety of temperatures and weather conditions . Full-Time Schedule: You must be able to work 40+ hours per week . Hours: Shifts will be scheduled between 7:00 AM – 6:00 PM, Monday through Saturday , and may include some holidays.

Requirements

  • Must be at least 18 years of age .
  • Must have a valid driver’s license and an excellent driving record .
  • You must be able to work 40+ hours per week .
  • Be prepared for a role that keeps you moving!
  • This position requires extensive walking, kneeling, and bending in a variety of temperatures and weather conditions .

Responsibilities

  • Greeting every customer with an upbeat attitude and escorting them to their assigned Service Advisor.
  • Assisting Service Advisors with various tasks.
  • Dressing vehicles for service (applying steering wheel, seat, and floor covers).
  • Performing initial vehicle checks, including testing batteries and topping off fluid levels .
  • Attaching key tags to vehicles.
  • Moving and parking customer vehicles safely and efficiently.
  • Preparing customer vehicles for delivery —checking tire pressure and fluids under the hood , and ensuring vehicles are washed, vacuumed, and sanitized .
  • Maintaining the cleanliness, organization, and appealing appearance of the service lane, surrounding areas, and immediate parking lots.

Benefits

  • Medical, Dental, and Vision Insurance
  • FSA/HSA/LPFSA
  • Prescription drug coverage
  • HealthJoy App- company paid healthcare navigation tool
  • Employee Assistance Program
  • 401(k) with company contribution upon eligibility
  • Short- and Long-Term Disability
  • Legal Resources coverage & ID Protection
  • Vacation & Holiday pay
  • Employee referral bonus programs
  • Employee parts & service discounts
  • Discounted gym memberships to OneLife & YMCA
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