Service Greeter

Lithia & Driveway•Springfield, OR

1d•$15•Onsite

About The Position

Toyota of Springfield, part of the Lithia & Driveway (LAD) family, is looking for a dedicated and energetic Service Greeter to join our Express Lube Department. This is an exciting opportunity to become part of one of the fastest-growing automotive groups in the country—where you’ll work in a fast-paced, customer-focused environment and play a key role in ensuring our guests have an exceptional service experience from start to finish. What You’ll Do: As a Service Greeter, you’ll be the first friendly face our customers see when they arrive for service. You’ll help organize and direct approximately 100 customers a day into the appropriate service lanes and assist with a variety of support tasks, including:

Requirements

Friendly and customer-focused with excellent communication skills.
Organized and able to manage multiple tasks in a fast-paced environment.
Detail-oriented, ensuring accuracy in customer information and vehicle data.
Dependable and team-oriented, always ready to step in and support colleagues.
Comfortable being active throughout the day and working in varying weather conditions.
Communication skills – communicate effectively with others
This role requires being on your feet most of the day and working outdoors in all types of weather—rain, sun, heat, or cold—so a strong work ethic and positive attitude are essential
Time Management – ability to manage one’s own time
Acceptable driving record and a valid driver's license in your state of residence
High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

Previous automotive or customer service experience is a plus, but we’re willing to train the right person.

Responsibilities

Greeting customers promptly and courteously upon arrival.
Ensuring customers are directed to the appropriate lane for service.
Collecting and verifying customer contact information to maintain accurate records.
Checking lifetime oil change eligibility and confirming any open recalls that may need to be scheduled or completed.
Communicating effectively with both customers and the service team to ensure a smooth and efficient process.
Maintaining a positive attitude and professional appearance throughout the day.