Service Greeter - AutoPark Honda

Auto Park Imports • Cary, NC

108d • $15

About The Position

AutoPark Honda has an outstanding opportunity for a Service Greeter to join the Holman family. Our Greeter is responsible for meeting and greeting customers as they enter the service department of the dealership. By presenting a professional appearance and a cordial, businesslike presence, this person becomes the strong, positive, “first impression” of the dealership, to the customer.

Requirements

• High School Diploma or equivalent combination of education and customer service experience.
• Pleasant and engaging personality, able to project a ‘smile' while speaking both in person and over the phone.
• Proven outstanding customer service experience, preferably with a premium brand.
• Ability to listen and retain information accurately.
• Excellent interpersonal skills, both in person and over the phone.
• Team-oriented and flexible/multi-tasking.

Responsibilities

• Meet and greet customers with courtesy and efficiency.
• Make a friendly and appropriate appearance as the initial contact with the dealership.
• Engage customers to find out their needs and appropriately route them within the dealership.
• Receive customers into the service department for their scheduled service appointments.
• Have knowledge of dealership organization to appropriately route customers.
• Assist the Service Advisors with some administrative duties.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid pregnancy and parental leave
• Supplemental paid military leave to eligible employees

What This Job Offers

• Job Type: Full-time
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED