The Service Foreman is primarily responsible for establishing production goals, supervising, training, and evaluating service employees to ensure that work is performed in support of company’s department goals. This individual monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to his/her supervisor. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions: Develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS) Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission Supervises shop employees to obtain top quality workmanship and efficiency in a repair and service shop environment Monitors and controls time records, service reports, and shop maintenance activities Plans and assigns work, enforces policies and procedures and recommends improvements in repair and service methods, equipment, operating procedures and working conditions Models and coaches to ensure that shop work and safety practices are performed in a safe and hazard free shop Manages company expenses through warranty and damage recovery Maintains delivery and field service fleet Maintains facilities to Cat Contamination Control and TFR safety standards Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs other duties as assigned
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED