Service & Field Support Specialist - Mechanical Seals

Freudenberg • Houston, TX

1d • Onsite

About The Position

Working at Freudenberg: We will wow your world!

Requirements

• Direct experience with mechanical seal installation, removal, and troubleshooting (required).
• 5–10 years in a field service, maintenance, or rotating equipment role.
• Strong mechanical aptitude; vocational training or technical certifications preferred.
• Familiarity with pumps, compressors, and other rotating equipment.
• Skilled in real-time problem-solving and independent fieldwork with minimal supervision.
• Excellent communication skills and customer-focused mindset.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and basic reporting.
• Ability to meet physical and travel requirements (up to 75%, lift 50 lbs., industrial environments).

Responsibilities

• Perform on-site installation, removal, troubleshooting, and maintenance of mechanical seals and seal support systems
• Support customers during commissioning/startup and shutdown of pumps, compressors, and other rotating equipment.
• Investigate and resolve seal failures and equipment performance issues in partnership with Reliability, Claims, and Sales teams.
• Conduct root cause analysis and implement corrective actions for seal-related issues in the field.
• Deliver hands-on training to end users on mechanical seal operation, maintenance, and troubleshooting.
• Identify recurring service trends and communicate insights to internal teams to drive continuous improvement.
• Serve as the technical, customer-facing resource for complex service challenges at industrial sites.
• Support aftermarket sales efforts by recognizing new opportunities during site visits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees