Service Field Engineer

Toyota Tsusho America•Dania Beach, FL

36d

About The Position

The Service Field Engineer supports service operations for Toyota Group related companies and distributor partners in the Caribbean and Latin America. This role works with the distributor partners and internal teams to maintain service standards and support operational performance.

Requirements

Bachelor’s degree preferred within an Engineering field or business-related field.
Plus 3–6 years of experience within an automotive industry.
Experience supporting automotive service operations or distributor networks
Working knowledge of service reporting systems and operational metrics
Ability to analyze service data and prepare operational reports
Experience supporting technical training, meetings, or service initiatives
Ability to travel up to 50% within the Caribbean and Latin America as required
Proficient in Word, Excel, PowerPoint, Outlook, and internet search engines.
Ability to read and comprehend simple instructions, short correspondence, and memos in English and Spanish.
Must have excellent communication skills and writing ability to communicate with customers, vendors, and sales staff.

Nice To Haves

Preferred Spanish and/or French speaking
Automotive Service experience (preferred).
Distributor support experience.

Responsibilities

Support Distributor service operations and assist with resolving service-related inquiries and operational issues.
Monitor distributor service performance metrics and assist in preparing reports to support performance reviews and operational improvements.
Coordinate and support service meetings, training activities, and regional service events with distributor partners.
Assist distributors in implementing service programs, safety campaigns, and operational initiatives in alignment with company standards.
Collaborate with internal teams and distributor partners to support service operations and promote customer satisfaction.