Service Express Advisor
About The Position
Hall Imports in Brookfield, has a great opportunity and immediate opening for a Service Express Lube Advisor to come join our established service team. If you are looking for a career in the fast-paced automotive industry, then you should consider working for Hall Imports. We have been a successful family-owned enterprise for decades and our history stretches over a hundred years. We have created a positive work environment for all our employees. We are looking for people with drive, passion and great interpersonal skills. If you have all of the above, then we would love to meet you! The Service Express Lube Advisor is responsible for providing excellent customer service....keeping in mind that our customers' perspective comes first. This individual presents a friendly, professional greeting to customers and helps identify, confirm and offer resolutions to customer concerns. You are the communicator between customer and technician. Insuring the customer's needs are understood by the technician and the needed/recommended service/repairs are understood by the customer. Hours are 9am to 6pm Tuesday thru Friday and Saturdays 8am to 2pm.
Requirements
- Excellent communication skills - Communicates effectively with others, customers and co-workers
- NO previous automotive experience is required. We are willing to train the right person
- Previous customer service or sales experience is a plus. The ability to provide our customers with a truly exceptional experience is the only prerequisite.
- Organized and friendly with time management skills
- Professional appearance
- Clean driving record and valid driver's license
- Applicants who are team oriented and self-motivated and want to start a fulfilling career with our great service team at Hall Imports.
Nice To Haves
- Previous customer service or sales experience
Responsibilities
- providing excellent customer service
- presenting a friendly, professional greeting to customers
- helps identify, confirm and offer resolutions to customer concerns
- communicator between customer and technician
- Insuring the customer's needs are understood by the technician and the needed/recommended service/repairs are understood by the customer
Benefits
- Health Insurance
- Dental Insurance
- Life Insurance
- 401K
- Vacation Time
- Purchase Benefits
- Employee Recognition
- Career Progression
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
