This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
If you're one to rise to a challenge, this opportunity is for you. Your resume is great, but we also want to know what drives you. We're big on culture and look for employees who can grow both professionally and personally with us. At TSP, we make sure our employees have the opportunity to build fulfilling careers. Why? Because if our people aren't taken care of, our customers won't be either. TSP was founded on the belief that our product is our people, and our commitment to those employees is written into our company values.
Responsibilities
- This role will initially be responsible for hardware replacements on automated medication dispensing cabinets in healthcare environments nationwide.
- This includes hard drive swaps (training provided).
- Site cleanup: submit and closeout all RMA's for project, return/dispose of all unused implementation materials.
- Communicate with specialists, consultants, project support managers, the account and appropriate personnel about project status, milestones and problems and assist whenever needed to ensure compliance and follow through.
- Additional responsibilities after training may include: Install, configure, and support pharmaceutical hardware/software remotely or onsite.
- Troubleshoot hardware/software.
- Communicate problems with appropriate stakeholders.
Requirements
- Strong technical service background is required.
- Experience with hardware break/fix (support, repair, replacement, disposal) is required.
- Availability for national weekly travel is required.
- Experience working in healthcare environments is strongly desired.
