Service Engineer Level 3, Engines
About The Position
The Service Engineer Level 3, Engines is a senior technical service leader responsible for performing and leading maintenance, repair, and overhaul (MRO) activities in the field and in-house. This role requires a high degree of technical mastery, precision, and independent problem-solving while working within established processes and standards. This position is ideal for a technical expert who values structured work, takes pride in exactness, and applies deep analytical thinking to diagnose and resolve complex engine and system-level issues. The Service Engineer Level 3 is trusted to execute critical service work, guide others, and uphold MSHS Pacific Power Group standards in every customer interaction.
Requirements
- 4–6 years of hands-on experience in a relevant service engineering or field service role
- Recognized electrical or mechanical certification from a Trade School or Military Training Institution
- Strong expertise in engine systems, controls, and diagnostics
- Demonstrated ability to perform advanced electrical and mechanical fault finding
- High level of attention to detail, accuracy, and procedural compliance
- Strong analytical skills with the ability to independently evaluate data and determine solutions
- Proven ability to work independently, manage shifting priorities, and respond effectively to field conditions
- Clear, factual, and direct communication style with internal teams and customers
- Ability to travel to customer and job sites up to 75%, primarily within the U.S., with potential international travel
Nice To Haves
- Associate’s or Bachelor’s degree in Engineering or a related technical discipline (preferred)
- Experience training or mentoring junior engineers or technicians
- Familiarity with commissioning processes, system testing, and technical documentation
- Prior experience supporting marine, industrial, or power generation engine systems
Responsibilities
- Perform in-house and field service work including installation, commissioning, troubleshooting, testing, and maintenance of MSHS-supported engine systems
- Independently diagnose mechanical and electrical failures at both component and system levels
- Read and interpret complex electrical, mechanical, and hydraulic schematics
- Install and commission standard controls, actuation, and small systems
- Provide advanced fault-finding support and technical guidance to customers, both on-site and remotely
- Deliver product-level training and technical instruction to customers and internal teams
- Support TAG activities by identifying and recommending appropriate products and solutions
- Develop and interpret control system diagrams
- Lead system testing efforts and provide high-level in-house technical support
- Train and mentor junior field service engineers in site work, diagnostics, and best practices
- Execute all work to company standards, procedures, and safety expectations
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Paid Time Off (PTO) and paid holidays
- Pet insurance
- Life insurance, AD&D, short-term and long-term disability coverage
- Tuition assistance and ongoing technical training
- Employee recognition and referral programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
101-250 employees
