Service Dispatcher

EquipmentShare • Midland, TX

252d

About The Position

EquipmentShare is immediately hiring a Service Dispatcher for our rental facility in Midland, TX to be responsible for scheduling drivers to pick up and deliver equipment from our customers.

Requirements

• Effective oral and written communication skills with internal and external partners
• Proficient with spreadsheets, email tools and comfortable with learning new technology
• Excellent organizational, time management and multitasking skills
• Ability to work with all levels of personnel within the organization
• Strong technical aptitude and understanding of construction equipment and rental industry
• At least 1-2 years general dispatch experience in the construction or manufacturing industry is highly desired
• Possess a valid driver's license

Nice To Haves

• Trade school certificate preferred

Responsibilities

• Maintain high level of customer service with all customers
• Coordinate and initiate customer dispatch requests and changes with sales team and other departments
• Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers
• Monitor drivers hours and scheduling for availability to cover delivery responsibilities

Benefits

• Competitive salary
• Medical, Dental and Vision benefits coverage for full-time employees
• Generous paid time off (PTO) plus company paid holidays
• 401(k) and company match
• Annual tool and boot reimbursements for those in applicable jobs
• Fitness Membership stipends plus seasonal and year round wellness challenges
• Company sponsored events (annual family gatherings, food truck nights and more)
• Monthly family dinner nights
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home
• Employees receive 16 hours of paid volunteer time per year
• Opportunities for career advancement and professional development
• Access to industry leading diagnostic tools

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: High school or GED