Service Dispatcher

Star Group, LP • Hopewell Junction, NY

93d

About The Position

Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers. As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!

Requirements

• High School Diploma or Equivalent
• 1 -2 years prior dispatch experience preferred
• Prior experience in a customer service setting a plus
• Proven problem solving skills
• Ability to work well in a fast paced environment
• Proficiency with the MS Office Suite, MS Outlook and Web navigation

Responsibilities

• Scheduling service calls and providing work orders for Service Technicians according to urgency
• Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required
• Communicating with other Dispatchers, Service Technicians and other departments

Benefits

• Medical coverage (F/T staff)
• Dental coverage (F/T staff)
• Retirement Savings
• Plus more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees