Service Dispatcher

Great HireCarson, CA
$22 - $25

About The Position

Dispatcher needed for large HVAC firm. Prior experience in dispatch required. - Working with customer service team, and field personnel, this position will assign daily orders, and organize activity for the service team. - Develop strong working relationships with drivers and customers - Communicate with drivers using text and phone and CRM system - Coordinate the daily operations of drivers to plan next steps accordingly - Provide detailed instructions to drivers - Resolve any arising problems or complaints

Requirements

  • Minimum 2 years of dispatch experience
  • Excellent communicator, written and spoken
  • Works well with a team
  • Reliable transportation to Carson

Responsibilities

  • Assign daily orders
  • Organize activity for the service team
  • Develop strong working relationships with drivers and customers
  • Communicate with drivers using text and phone and CRM system
  • Coordinate the daily operations of drivers to plan next steps accordingly
  • Provide detailed instructions to drivers
  • Resolve any arising problems or complaints

Benefits

  • Competitive Pay
  • Career Advancement Opportunities
  • 1st Shift Position
  • $22 to $25 per hour depending on insurance
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