Service Dispatcher

D2B Groups • Gonzales, LA

1d

About The Position

Our client currently seeking a skilled and organized Service Dispatcher to join their team. As a Service Dispatcher, you will play a key role in coordinating the schedules and activities of the field technicians. Your duties will include receiving service requests, assigning technicians to jobs, and monitoring job progress. You will communicate with customers, technicians, and other team members to ensure efficient and timely service delivery. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment. Previous experience in dispatching or a related field is preferred.

Requirements

• High school diploma or equivalent
• 1+ year of scheduling in a service oriented company
• Strong communication and interpersonal skills
• Excellent organizational and time management skills
• Ability to multitask and prioritize effectively

Nice To Haves

• Experience in dispatching or a related field is preferred

Responsibilities

• receiving service requests
• assigning technicians to jobs
• monitoring job progress
• communicate with customers
• communicate with technicians
• communicate with other team members to ensure efficient and timely service delivery

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED