Service Dispatcher

Hi Tech • Las Vegas, NV

112d • $18 - $25

About The Position

Hi-Tech Commercial Service is looking for a Service Dispatcher to join our team in Las Vegas, NV. This is a full-time, in-person position located at our Las Vegas office – 1840 Stella Lake Street, Las Vegas, NV 89106. Hours are Mon-Fri 7:30AM-4PM / Dispatch Rotation - After hours and weekends.

Requirements

• 1-2 years of customer service experience in a related field.
• Knowledge of dispatch systems or logistics.
• Demonstrates the ability to work as a team.
• Outstanding organizational and multitasking skills.
• Fast data entry.
• Experience working with Microsoft Office programs.
• Strong active listening and communication skills.
• Completion of a satisfactory background check and drug screen is required.
• Must be at least 18 years of age.

Responsibilities

• Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers.
• Demonstrate the ability to dispatch calls in an organized customer centered approach.
• Manage all calls and updates with our service partners and clients. Update all actions regarding managed service calls routinely throughout the shift.
• Maintain up-to-date records of parts and job status on dispatch boards.
• Follow all company credit procedures for billing and COD calls.
• Follow all manufacturer authorization procedures prior to work being done.
• Perform each essential job function and other assigned duties that may be assigned in the course of work and business.

Benefits

• Medical, dental, and vision insurance coverage.
• Optional short term disability coverage.
• Company paid, long-term disability and life insurance coverage.
• Paid time off for vacations and holidays.
• 401(k) Retirement plan with company match.
• Competitive starting hourly rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level