Service Dispatcher - Seasonal

Dead River CompanyPortland, ME
119d

About The Position

The Part-time Service Dispatcher coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department.

Requirements

  • A high school education or equivalent is preferred.
  • Some understanding of petroleum products, equipment and basic service is beneficial.

Responsibilities

  • Courteously receives incoming service related calls from customers.
  • Inputs information into the computer system and schedules service.
  • Schedules technicians for routine tune-ups and maintenance work as time allows.
  • Consults with the service manager to coordinate the scheduling of major repairs or installations.
  • Uses radio or cellular telephone to communicate with field technicians regarding job assignments or job progress updates.
  • Utilizes computer system to input parts and labor information needed to generate an invoice for service work performed.
  • Reconciles billable and non-billable time for service technicians.
  • Coordinates the service contract program by setting up new contracts, renewing and terminating contracts, and scheduling annual contract maintenance work.
  • Assists in controlling parts inventory by accurately recording parts used and assisting technicians with van/pickup restocking.
  • Coordinates Gas Check program by contacting customers, explaining the program, and scheduling technicians.
  • Inputs gas check information into the computer system.
  • Performs other work-related duties as assigned.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Gasoline Stations and Fuel Dealers

Education Level

High school or GED

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service