Service Dispatch & Operations Coordinator

DeBra-Kuempel•Louisville, KY

7d•Onsite

About The Position

We are a mechanical, electrical, and plumbing (MEP); building automation; and industrial piping contractor. Our team offers a variety of MEP and process piping services, including design-build engineering for new construction and renovation, installation and specialty construction, maintenance, and air balancing, start-up, and energy efficiency services. Job Summary DeBra-Kuempel is seeking to fill a Service Dispatch & Operations Coordinator position in our Louisville, KY location. The Service Coordinator position will be responsible for providing strong administrative and billing support to an account team, as well as efficiently communicating with and supporting the needs of our customers. The right person will have a strong ability to multi-task, organize, be punctual and dependable, and perform independently as needed.

Requirements

Minimum 3-5 years of recent administrative support experience.
Minimum 2 years accounting experience preferred.
Knowledge/experience within a mechanical contracting firm a plus, but not required.
Excellent proficiency in Word, Excel, PowerPoint, and other Microsoft Office software applications.
The ability and willingness to learn other software applications as required.
Knowledge of AIA forms, certified payroll, prevailing wage, State and Federal forms a plus, but not required.
Strong communication and interpersonal skills, and able to interact with all levels of the organization with a positive, engaging, proactive and team-based style.
Excellent written and verbal communication skills, team player attitude and professional appearance are a must.
Professional appearance.
Must possess valid driver’s license.

Nice To Haves

Knowledge/experience within a mechanical contracting firm a plus, but not required.
Knowledge of AIA forms, certified payroll, prevailing wage, State and Federal forms a plus, but not required.

Responsibilities

Work with account manager and other team members to provide quality and timely service, correspondence, and other needs to our customers and corporate office, as required.
Scheduling technicians as required to meet the varying needs of our customers.
Preparing contracts for implementation, invoicing, and effectual communication within the organization to the proper team members involved.
Provide quality administrative support, including producing and maintaining all letters, invoicing, spreadsheets, reports and other support as needed.
Performing effectively and confidently, occasionally without supervision.