Service Desk Technician
Milwaukee County•Milwaukee, WI
388d•$51,189 - $76,773
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About The Position
The Service Desk Technician at Milwaukee County is responsible for providing level 1 and 2 technical support for various hardware and software issues. This role focuses on delivering exceptional customer service, managing incidents and requests through a ticketing system, and ensuring effective communication with users of varying technical skill levels. The technician will also contribute to problem management practices and assist in the installation and configuration of technology solutions.
