Service Desk Technician II

FlexCare•Charlotte, NC

About The Position

FlexCare is an award-winning, nationwide leader in travel nursing, allied health, and therapy talent management solutions, connecting top clinicians with leading healthcare facilities across the U.S. Since 2006, we have been committed to addressing critical workforce needs, ensuring healthcare organizations have access to the best clinical talent while providing clinicians with meaningful career opportunities. At FlexCare, our mission is to create exceptional experiences that empower clinicians, clients, and internal team members to thrive personally and professionally. Why FlexCare? A People-First Culture – Collaboration, innovation, and a commitment to excellence. Career Growth & Development – We invest in your future with training, mentorship, and opportunities to advance. Innovative, Future-Forward Approaches – Continuously evolving to meet the changing needs of healthcare staffing Award-Winning Team – Recognized for excellence in both clinician and employee experience. We are more than just a staffing agency—we are a trusted healthcare partner that values people, fosters growth, and makes a real impact in the lives of clinicians, healthcare facilities, and communities nationwide. Join a team that is redefining healthcare talent solutions. Ready to grow with us? Apply today. Please note: positions posted here are for our corporate/internal openings, not contract/travel healthcare clinician positions. If you are interested in becoming a FlexCare Traveling Clinician, visit visit our Clinician Registration Page. Insert JD here

Benefits

Competitive compensation.
Progressive PTO program.
40 hours of sick time per year.
8 paid holidays including the day after Thanksgiving and Christmas Eve.
16 hours of PTO for volunteer work per year.
2 mental health days per year.
Medical, dental, and vision benefits with no waiting period and zero cost to employee option.
Flexible Spending Account and Dependent Care Account.
401k with employer match.
Gym discounts (CA office).
Local restaurant discounts (CA office).
Paid parking (NC office).
Tickets at Work discounts.
Access to continuous training through LinkedIn Learning and our Professional Development Program, FlexCare University.
Excellent opportunity for career advancement in a rapidly growing environment.
Team building and celebratory events.
Second-to-none, award-winning company culture.