Service Desk Team Lead #6594

GovCIO • Saint Louis, MO

123d • $190,000 - $207,000

About The Position

GovCIO is currently hiring for Service Desk team lead for our US Coast Guard program. This position will be located in St. Louis, MO and is an onsite position.

Requirements

• Bachelor's degree with 12+ years of experience or commensurate experience.
• Ability to obtain and maintain a Secret clearance.

Responsibilities

• Responsible for managing a broad base of technical employees in design, implementation, and system integration of complex systems solutions.
• Effectively completes detailed project plans, schedules, functional flows and specifications, standard operating procedures and quality assurance plans by identifying tasks, deliverables, assignments, controls, and contingency plans.
• Leads and manages the efforts of multi-disciplined personnel teams (Engineers, DBAs, & QA) to deliver systems within guidelines for schedule, cost, quality and productivity.
• Monitor and report project status and milestone achievements for all phases of a project on a very regular basis and implement remedial actions as appropriate.
• Delegates tasks to, organizes, mentors and motivates a team of Information Systems professionals and fosters a culture of continuous improvement.
• Manages technology assets and budget; assessing, designing and providing system and technology training.
• Monitors technology trends such as emerging standards for new technology opportunities.

Benefits

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance (available to full-time employees)
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree