Service Desk System Administrator
About The Position
Seize your opportunity to make a personal impact as a Service Desk System Administrator supporting a DOD customer. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk System Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on a Service Desk System Administrator joining our team to improve the customer's experience enabling the mission. How a Service Desk System Administrator will Make an Impact: Works independently and with multiple work centers to support the customer Relies on the collective team's knowledge and documentation to solve challenges Able to work in a fast paced environment with high expectations Supports a mission focused customer enabling a world class mission Utilizes the full compliment of technical and interpersonal skills to accomplish the work. What You’ll Need to Succeed: Education: High School Diploma Required Experience: 3 years Required Technical Skills: Customer service. Knowledge in software, hardware, configurations, and architectures. Security Clearance Level: TS/SCI Required Skills and Abilities: Troubleshoot hardware and software.
Requirements
- High School Diploma Required
- 3 years experience
- Customer service
- Knowledge in software, hardware, configurations, and architectures
- TS/SCI Security Clearance
- US Citizenship
Nice To Haves
- Experience with ServiceNow and VDI
Responsibilities
- Works independently and with multiple work centers to support the customer
- Relies on the collective team's knowledge and documentation to solve challenges
- Able to work in a fast paced environment with high expectations
- Supports a mission focused customer enabling a world class mission
- Utilizes the full compliment of technical and interpersonal skills to accomplish the work
- Troubleshoot hardware and software
Benefits
- Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
- To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
- To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
- We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
