OneBlood-posted 8 months ago
Full-time
Fort Lauderdale, FL
Ambulatory Health Care Services
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Oversees the Helpdesk support staff to ensure that end users are receiving the appropriate assistance. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The Service Desk Supervisor will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. Only current, active IT employees in the South Florida area will be considered.
