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Provide second level support for workstations, applications, mobile devices, communications, network infrastructure and related technology. Support includes, but not limited to, installation, testing and troubleshooting of hardware, software and peripherals within Lubbock County standards and guidelines. Works in a team to provide optimal service and support to Employees. Communicates clearly and effectively, maintains confidentiality and interacts with Staff professionally. Participates in program planning, policies or objectives and various assigned projects. This position may work after normal business hours including on-call.