Service Desk Specialist
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About The Position
Ingram Content Group (ICG) is hiring for a Service Desk Specialist to join our IT team in our LaVergne, TN (greater Nashville area) headquarters. This individual will be responsible for providing front-line customer support by responding to, investigating, and resolving various technology issues related to end user software, hardware, connectivity, mobile devices, etc. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understands what drives business, and enjoys working in a connected culture, we can’t wait to meet you!
