Service Desk Lvl 2
INSPYR Solutions•Richardson, TX
417d•$66,560 - $79,040•Remote
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About The Position
The Service Desk Technician, Level 2 position is responsible for providing advanced technical support to users, primarily through remote assistance. This role involves utilizing tools like TeamViewer and the Ivanti ticketing system to manage incidents and service requests. The technician will collaborate with system administrators and assist in IT-related requests, ensuring high-quality customer service and adherence to technology standards.
