SERVICE DESK ASSOCIATE
Von Maur/Dry Goods•Greenwood, IN
•Onsite
About The Position
As a Service Desk Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you’ll have the opportunity to impact several areas of our store services. Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.
Responsibilities
- Own the customer experience – greet people sincerely, be friendly and thank every customer
- Answer a multi-line telephone – assist customers or direct them to the appropriate area
- Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
- Prepare, box, and wrap customer purchases and online orders for shipment
- Calculate service desk and store cash work - prepare bank deposits
- Maintain a clean and organized department
- Be available to work day, evening, and weekend shifts
Benefits
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote from within philosophy - creates endless career opportunities!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
