Service Desk Analyst - Erie, PA
National Fuel Corporation Ltd•Erie, PA
475d•$58,500 - $67,000
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About The Position
The Service Desk Analyst at National Fuel is responsible for providing exceptional IT support to both in-office and remote employees. This role serves as the primary point of contact for IT-related inquiries and incidents, ensuring effective communication and resolution of technical issues. The analyst will document service requests, support hardware and software needs, and contribute to knowledge base maintenance, all while collaborating with various teams to enhance service delivery.
