Service Desk Agent I - Weaverville, NC
Epsilon•Weaverville, NC
425d•$24,000 - $66,000•Remote
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About The Position
The Service Desk Agent I position at Epsilon Inc. is a hybrid role that involves providing technical support and account management for the US Patent and Trademark Office (USPTO). The role serves as the initial point of contact for technical issues, ensuring efficient resolution and customer satisfaction. The position emphasizes professional development and offers a supportive work environment that encourages skill enhancement.
