Service Design Lead
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
NTT DATA America's strives to hire exceptional, innovative, and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company's strategy to acquire and integrate the skills, experience, and technology of leading digital companies, backed by NTT DATA's core capabilities, global reach, and depth. As a Service Design leader, you will take a leadership role in evolving our capabilities in Service Design and in crafting and optimizing end-to-end service experiences that align with both user needs and business objectives. You will oversee both front-stage and back-stage touchpoints, using design thinking and service design methodologies to map customer journeys, identify pain points, and define seamless, integrated experiences. Collaborating with cross-functional teams, you will ensure that every touchpoint we create delivers a smooth, efficient, and delightful customer experience across a global landscape.
