Service Design Development Architect Intern (2026 Summer Internship)

Motorola Solutions • Schaumburg, IL

2d

About The Position

Service Design Development Architect Intern (2026 Summer Internship) Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Service Orchestration Team’s role is to design service delivery models, align the Centralized and Field Operation teams' activities with new or updated Service offers, Product launches, or Platform Releases and ensure general service preparedness. This team is tasked with the development of service delivery model design, service delivery enabling processes and documentation (Service Offer Delivery Packages including Service Support Plans, Workflows, Work Instructions as well as Battlecards containing a high-level offer description, supporting material, maintain Service Catalog, and contact names), develop and run validation tests, create and deliver service training, and ensure Service Operations personnel are ready to provide these services to our public safety customer base. Our team's Global focus emphasizes the drive for using standard processes and tools across all regions while still accounting for specific regional policies and regulations to ensure services are fit for delivery. Job Description Service Design Development Architect Intern This internship role is structured around improving the overall Service Design processes and capabilities. The successful candidate will review existing Service Design Tools and Processes and identify areas of improvement. The Architect will define the scope of improvements, develop the solution and create a deployment plan. Improvements will span all areas of the Service Design processes, with an emphasis on deploying AI and Automation to drive greater efficiency, accuracy and standardization. The right Service Design Development Architect Intern candidate will have: Understanding of foundational Design and Development processes and methodologies, preferably in a Services context Understanding of Service Design tools such as ServiceNow, Jira, Lucid, Confluence and the Google Suite Knowledge of Python, JSON, Java or other coding frameworks is preferable Knowledge of automation and AI configuration is beneficial, ideally across Google Suite, Workspace, NotebookLM, AppScript, or any other similar areas

Requirements

• All Candidates must be currently pursuing a Bachelor's degree or Master's degree program in a related field of study
• Legal authorization to work in the U.S. indefinitely is required.
• Employer work permit sponsorship is not available for this position.

Nice To Haves

• Understanding of foundational Design and Development processes and methodologies, preferably in a Services context
• Understanding of Service Design tools such as ServiceNow, Jira, Lucid, Confluence and the Google Suite
• Knowledge of Python, JSON, Java or other coding frameworks is preferable
• Knowledge of automation and AI configuration is beneficial, ideally across Google Suite, Workspace, NotebookLM, AppScript, or any other similar areas

Responsibilities

• Review existing Service Design Tools and Processes and identify areas of improvement
• Define the scope of improvements
• Develop the solution
• Create a deployment plan
• Deploy AI and Automation to drive greater efficiency, accuracy and standardization

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees