Service Department -- Service Manager

Clovis Volkswagen • Clovis, CA

295d • $15 - $17

About The Position

The Service Manager Position is responsible for overseeing service operations and ensuring customer satisfaction. This role involves managing a team, coordinating service schedules, and maintaining high standards of service delivery. The Service Manager will also be involved in performance evaluations and training of staff to enhance service quality.

Requirements

• High school diploma or equivalent
• Proven experience in a service management role
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to analyze performance metrics

Nice To Haves

• Experience in the automotive industry
• Familiarity with service management software
• Certification in service management

Responsibilities

• Oversee daily service operations
• Manage and train service staff
• Ensure customer satisfaction and service quality
• Coordinate service schedules and resources
• Evaluate team performance and provide feedback
• Implement service improvement initiatives

Benefits

• Health insurance
• Paid time off
• Retirement plan options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED